Fraud Protection

seneca savings account securityProtecting Yourself From Fraud

Here are important reminders:

Seneca Savings will never contact you asking for your personal information. Please do not share information such as your username, passwords, pin numbers, etc., with anyone, at any time.



Be careful of unsolicited emails or text messages. If someone contacts you using email or test claiming to be someone from Seneca Savings or any other lenders or institutions that you have any kind of account, retail or otherwise with, hang up. Contact Seneca Savings or that company the message claimed to come from. You can call our main office at 315-638-0233.


  • – Avoid clicking links from companies that look unfamiliar or suspicious in any way.
  • – Typos, incorrect information, URGENT MATTER language are all potential signs that you’re dealing with someone fraudulent.
  • – Strong passwords that are updated frequently can help towards your account security.
  • – Avoid ‘public’ free WiFi unless you have VPN to protect your online search, identity, accounts.


Here’s another example of a scam via PayPal that we covered previously you may wish to read about if you utilize pay transfer services like that.


If in doubt, ask first. Do not open or click on emails, texts, or provide private information to a caller that states they’re from your bank. Call your bank immediately. If you believe you may have been targeted by someone fraudulent, please contact us right away. Acting quickly is your best pathway to preventing or minimizing any damage.


cyber safety tools seneca savings


There are new tools and resources always being developed and used by Seneca Savings. A new and upcoming service specifically for business owners is Positive Pay (TM).


*Positive Pay is a fraud mitigation service that provides early detection of fraudulent, altered, or counterfeit checks through a daily verification of checks and ACH’s presented for payment against your check register. It provides business owners with:


  • – Fraud control and prevention
  • – May cover paper checks and electronic transactions
  • – Eliminates the need to close affected accounts and open new ones
  • – Control and decreases chance of losses


Please ask us about how to implement extra protections and utilize the resources we have available to work with you on this journey towards safety for you, your business, your family. As always, we’re with you… for life’s journeys.



More on Keeping Your Accounts Safe – Cyber Safe


cyber security at seneca savings


Cyber security is at the top of our priority list here at Seneca Savings as we know it is for you, your business, and your family as well. All necessary steps are taken daily to reinforce and ensure your data and your accounts are safe. Given the latest potential threats due to what is playing out on the international stage, we thought it appropriate to reinforce this message of online safety and reinforce the steps that banks, including us, and individuals are doing to ensure their online security.



For further steps on being your own best advocate along this journey,

READ THIS ARTICLE ” 4 Things You Can Do To Keep Yourself Cyber Safe | CISA”



Here’s our Senior VP of Retail Banking, Laurie Ucher along with IT and Security Expert, Dan Napolitano of The Garam Group in Syracuse, NY, with a special webinar to share insights and tips on what to look for and how to prevent, Identity Theft.