03/16/2020: Coronavirus COVID-19 Readiness

Important COVID-19 Information

We stand committed in playing a constructive role in supporting health and government officials as we all work to mitigate the spread of COVID-19.

Seneca Savings will continue to devote the necessary resources to help ensure your personal safety, while maintaining the services you count on.  For the most efficient experience, you can schedule an appointment ahead of time at 315-638-0233.

Remember, you can enroll in online banking at senecasavings.com/online-banking to manage your accounts, make loan payments, pay bills, and more at your own convenience.  We also offer our extensive ATM network, mobile app, and secure night drop services (night drop at Baldwinsville and North Syracuse only during this time).

As new developments emerge, we will share information with you about how we continue to operate safely and effectively and assist all our clients.  If you have any questions or concerns please call us at 315-638-0233 or email ehelp@senecasavings.com.

 

We appreciate your patience as wait times may increase. If you require access to your safe deposit box or need assistance with an account question, please call the branch office you visit to schedule an appointment. We strongly encourage you to use our ATMs, Night Drop and Online & Mobile Banking services.

For Branch Office Phone Numbers and Drive-Thru Hours: View our Locations & Hours page

 

Coronavirus COVID-19 Readiness:

The team at Seneca Savings is passionately committed to the health, safety and security of our customers and employees. Following the most recent guidelines set forth by the Centers for Disease Control and Prevention, we are diligently working to provide our customers with the safest and most secure access to banking services during this unprecedented time of emergency.

Currently, Seneca Savings is continuing to provide uninterrupted service to our customers during normal business hours. As you are aware, the situation is very fluid, and we are considering different strategies in services available at our physical locations. Please visit our website (www.senecasavings.com) for the latest updates.

In the near term, we strongly suggest that you consider one of the alternative banking solutions below.

 

Online Banking:
• View your accounts and account activities
• Make interbank transfers
• Pay bills online
• Make Seneca Savings loan payments
• View e-statements
• Please visit us at www.senecasavings.com to enroll. For assistance with enrollment please call (315) 638-0233

 

Mobile Banking:
• All of the access above with the addition of mobile check deposit
• Please Visit the Apple Play Store or Google Play Store for our most up to date app1

 

Zelle®
• Send and receive money to people you know and trust with your US mobile number or email address.

 

Be aware of scams

Seneca Savings will never call, e-mail, text or communicate with our customers in any way asking that you to provide passwords, sensitive personal information or requesting that you click on a link or download any content.

Please continue to stay informed on the current information available for health and safety guidelines and how the Covid-19 may impact you.

Centers for Disease Control. https://www.cdc.gov/
World Health Organization. https://www.who.int/

Please continue to view our website for continuing updates/correspondence.

I want to thank you personally for being a valued client.

Sincerely,

Joseph G. Vitale
President and CEO

 

The site may be unavailable during normal maintenance or due to unforeseen circumstances.

Web access is needed to use mobile banking. Check with your service provider for details of specific fees and charges.

By clicking on the CDC or WHO links above, you will be taken to a site maintained by a 3rd party website and use will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

1 App store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the US and other countries. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.